In this video, I go over basic troubleshooting you can do to fix your Limited/Unidentified Network Connection.
Additionally, you can follow these steps:
Step 1: Turn off the Airplane mode
Windows 10 supports the Airplane mode. You have to ensure that it is turned off. This could be done as follows:
1] Press Windows key + A. This opens the ‘Action Center’.
2] Check if Airplane mode is ON. If yes, change it to OFF and check if the internet connects.
Step 2: Update the Network Card drivers
Sometimes the issue might be with the Network drivers. Update them and see if this helps.
1] Press Windows + X or right-click on the Start button.
2] Click on Device Manager to open it.
3] Find ‘Network Adapters’ and click on the forward pointing arrow to expand the list. Right click on all the Network drivers and update them one by one.
Step 3: Disable the security software temporarily
Many at times, anti-virus or firewall software interferes with the network connectivity or causes other issues. It is understandable that the anti-virus software is crucial for the system, but to isolate the issue, it could be disabled to check if the network connectivity issues resolve in its absence. Right-click on its system tray icon and see if you get an option to disable it. Once disabled, see if you can connect. If you use Windows Firewall, you may want to reset Windows Firewall settings to default and check. If you are using a VPN software, disable it and try.
Step 4: Change your DNS servers
1] Press Windows + X or right-click on the start button.
2] Click on ‘Network Connections’.
3] Right-click on your network connection (Ethernet or Wifi) and click on properties. It might prompt for administrator credentials.
4] Double-click on Internet Protocol Version 4.
5] Select ‘Use the following DNS server addresses’ and set but the preferred and alternate DNS server address as follows to use Google Public DNS:
Preferred DNS server: 18.104.22.168
Alternate DNS server: 22.214.171.124
Step 5: Run these commands
Open ‘command prompt’ by searching it in the Windows search bar. Try the following command one by one and restart the system. Basically these commands – renew the IP address, reset Winsock, Flush DNS cache, and reset TCP/IP.
netsh winsock reset
netsh int ip reset
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled
netsh int tcp show global
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